Glasgow Pond Hotel - all you need to know

Accessible information 

The hotel has a level access and the public areas are full accessible

Business services and internet access: 

Free WiFI internet access is available throughout the hotel, including in all guest rooms, and guest rooms also have data ports. Fax and photocopying services are also available (at a charge)

Cancellation policy:

Standard Cancellation Policy: 4.00pm on the day of arrival
With the exception of pre-paid non refundable bookings

Check in and out times: 

Check in: 2.00pm
Check out: 11.00am 
Late checkout times can be pre-arranged on request at a supplement

Car parking:

Free on site car parking

Children and families: 

Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 15 stay free
Cots and high chairs are available free of charge

Currency and credit cards accepted: 

The hotel accepts payments made by cash (Sterling only), company cheque (which must be accompanied by cheque guarantee card) and most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details

Disabled guest information:

The hotel has a level access and the public areas are all fully accessible

Food service

Food is served between 12noon and 10.00pm in the Brasserie. The Brasserie serves light bites from 10.00am to 10.00pm every day. The hotel also has 24 hour room service offering a range of hot food from 12noon to 10.00pm and snacks any time. Children's menus are available 

Online payments

Creidt/Debit cards are acceoted as aform of guarantee and payment online

Pets: 

No pets are permitted

Service charge:

There is no service charge. Gratuities are at the customers discretion

Smoking policy: 

The hotel is committed to providing its guests and associates with a smoke – free environment. There are 12 dedicated smoking rooms on the 4th floor.  Public areas and functions rooms are non smoking

Special diets: 

The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant

Special occassions: 

If you're celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make you stay extra special - champagne, chocolates, flowers and celebration cakes

Add some thoughtful extras

Proceed to check availanbility and book