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Glasgow Pond Hotel Scotland Scotland Hotel Deals
Frequently Asked Questions

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Frequently Asked Questions

Cancellation policy:
Standard Cancellation Policy: 4pm on the day of arrival
With the exception of pre-paid non refundable bookings

Online policy for debit cards:
Credit cards are accepted as a form of guarantee and payment online. Unfortunately, debit cards cannot be used online but can be used as payment to settle your bill on departure.

Currency and credit cards accepted:
The hotel accepts payments made by cash (Sterling only), company cheque (which must be accompanied by cheque guarantee card) and most major credit/debit cards (Visa, MasterCard, Switch/Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques.

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details.

Check in and out times:
Check in: 2.00pm
Check out: 11.00am
Late Checkout times can be pre-arranged on request at a supplement

Car parking:
Free on-site car parking

Children and families:
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 15 stay free.
Cots and high chairs are available free of charge.

Disabled Guests Information:
The hotel has a level access. Ground floor bedrooms are available for guests and the public areas are all fully accessible.

No pets are permitted.

Smoking Policy:
The hotel is committed to providing its guests and associates with a smoke – free environment. All bedrooms, public areas and functions rooms are non-smoking.


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Glasgow Pond Hotel
Find Us - Great Western Road, West End, Glasgow, Scotland, G12 0XP
Contact Us - Tel: 0141 334 8161 - Fax: 0141 334 3846 - Email Reservations
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