Guest Services
Guest Services at Glasgow Pond
We hope that this information will assist you in the enjoyment of your stay with us
Breakfast:
Days of the week Times
Monday - Friday 7.00am to 10.00am
Saturday - Sunday 8.00am to 11.00am
Brasserie Bar:
Monday - Sunday 11.00am to 11.00pm
Light bites
Monday - Sunday 11.00am to 10.00pm
Brasserie:
Monday - Sunday 12noon to 10.00pm
Room Service:
Monday - Sunday 24 hour room service (limited menu after 10.00pm)
Car parking:
Free on site car parking for 150 cars
Business services and internet access:
Free WiFi internet access is available throughout the hotel, including in all guest rooms, and guest rooms also have data ports. Fax and photocopying services are also available (at a charge)
Children and families:
Children up to the age of 15 stay free. Cots and high chairs are available free of charge upon request
Currency and credit cards accepted:
The hotel accepts payments made by cash (Sterling only) and most major credit/debit cards (Visa, MasterCard, Maestro, American Express). The hotel is unable to accept personal or travellers cheques
Cancellation policy:
Standard Cancellation Policy: 4.00pm on day of arrival
With the exception of pre paid non refundable bookings
Disabled guest information:
The hotel has level access and the public areas are fully accessible
Pets:
No pets are permitted. Guide dogs are welcomed
Service charge:
There is no service charge and VAT is included in all rates. Gratuities are at the customers discretion
Smoking policy:
The hotel is committed to providing its guests with a smoke free environment. All bedrooms, public areas and function rooms are non smoking
Special diets:
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant
Special occasions:
If you're celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make you stay extra special - champagne, chocolates, flowers and celebration cakes